We have fantastic relationships with our parents and families and also the local community
Really unhappy with the quality of care my child received. When putting in a formal complaint the manager did not take it seriously and laughed accusing me of making this up. The meeting was recorded and this can be proven. When asking for answers and an apology for the poor treatment the nursery refused to speak with me except through a solicitor . The complaint investigation was concluded within 24 hours with no apology for the manager's poor reaction to my complaint, despite them admitting that a staff member swore on premises during working hours. Instead they proceeded to wrongly accuse me of things and demanding fees from me because their contracts state you must give a months' notice despite me not feeling that my child would be safe in their care. I would not recommend them at all and advise people to really do their research before choosing a nursery because there is a lot of nurseries in the area
Harlequins Private Day Nursery is a UK School based in Enderby, East Midlands. Harlequins Private Day Nursery is located at 1A George St, Enderby, Leicester LE19 4NQ, UK.
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